Shipping Questions? Click here

TickWise Questions? Click here

PRODUCT QUESTIONS

How often should I apply Benesafe® Backyard Bug Barrier?

After initial application, apply a second treatment within 3-10 days to outdoor spaces like lawns,  landscaping, patios, decks etc. to ensure you’re eliminating the full pest life cycle. Reapply treatment when needed and after a major rain event. 

How much product do I need to treat my yard? 

What are the ingredients?

Benesafe® is made with four simple, but effective ingredients; cedarwood oil, citronella oil, deionized water, and plant-derived sodium lauryl sulfate. The composition can be found on the front of the bottle label.

What natural ingredients make Benesafe® effective? 

The two pest control ingredients in our product are Cedarwood Oil and Citronella Oil. Cedarwood oil derived from the wood of the juniper tree (Juniperus mexicana) repels and kills scent-driven insects, such as mosquitoes, fleas, and ticks. These insects, as well as many others, need the pheromone octopamine to maintain necessary life functions (respiration, metabolism, reproduction, movement, etc.) the cedarwood oil blocks the octopamine receptors causing the insects to die. Fortunately, beneficial insects like bees and butterflies are not affected. The oil from cedarwood also alters insect pH balance, breaks down the fat that insects need to survive, and causes insects to dry out through a process called osmotic dehydration.

Citronella oil derived from hardy grasses (Cymbopogon nardus) works to repel scent-driven insects by masking the scents that are attractive to insects. Combined, both ingredients work against pests in your yard and garden giving you peace of mind when spending time outside!

Can the Benesafe® Backyard Bug Barrier be used inside the home too?

Our spray is only intended for the outdoor use, as it has not been tested for indoor use and is not guaranteed indoors. Please follow label directions when using our product as it is a pest control product. 

Can the yard spray get rid of stray cats, hornets, horse flies, geckos, wasps, mice, and other outdoor animals?

This product’s intended use is to defend against Mosquitoes, Fleas, and Ticks. Please use this product as directed. 

What pests can this spray repel and kill besides fleas, ticks, and mosquitoes? 

There is some evidence that cedarwood oil can be used to treat ants, chiggers, flies, gnats, and beetles. However, this product’s intended use is to defend against Mosquitoes, Fleas, and Ticks. 

What is the odor of this product? 

The product has a natural aroma derived from its essential oil ingredients, cedarwood oil and citronella oil. 

Is this spray intended to kill pests? 

Yes, this spray is intended to inhibit the life cycle of targeted pests listed on the bottle, including mosquitoes, fleas, and ticks when used as directed. 

How effective are natural sprays when compared to chemical ones?

The efficacy of this product is expected to be less than harsh chemical sprays, but with proper and frequent use, Benesafe® Backyard Bug Barrier is effective against mosquitoes, fleas, and ticks without the potential to be harmful to people, pets, and the environment when used as directed.

For how long does it repel mosquitoes? 

Effectiveness varies based on many factors including temperature, rain, the presence of stagnant water, etc. It is recommended that you use this product as often as needed to control your mosquito, flea, and tick problem. 

Does the pest spray harm vegetation or cause any stains?                         

If used as directed, this spray will not harm plants or vegetation. It is possible to induce phytotoxic burn to vegetation if applied during high heat and direct sunlight. Do not spray during the hottest part of the day to avoid burn. 

Does this spray harm fish, birds, and wildlife?                               

Cedarwood oil and citronella oil are proven to have minimal risk to non target wildlife and fish. When used as directed, this spray will not be harmful to fish, birds and other wildlife. 

How does Benesafe® Backyard Bug Barrier effect bees, butterflies, and other beneficial pollinators? 

Cedarwood oil affects octopamine, which is essential to life for pheromone-driven pests (especially mosquitoes, fleas, and ticks). Octopamine plays an important role in the invertebrate nervous system. It is responsible for regulating  vital functions such as heart rate, movement, and behavior in pests. Cedarwood oil blocks the octopamine neurotransmitter receptors in pests, which kills the target insects upon contact. Cedarwood oil is safe for non-point-of-contact animals and beneficial insects (bees and other pollinators) because they do not utilize octopamine neurotransmitters in the same way. Read More on Our Blog

What is the expiration date? I can’t find it listed on the container.         

When stored properly and not exposed to extreme temperatures, this product will last for several years. If you notice any change in odor or appearance or damage to the packaging, replace the repellent with a new product. Separation over time is natural and can easily be redispersed by vigorous shaking for 5-10 seconds.

How soon can my pets and children re-enter the areas treated after spraying Benesafe®?                                                                                     

Pets and people should avoid contact with treated areas until the surfaces sprayed are dry. 

Can I use this product if it is raining?         

To avoid runoff, do not make applications during or around the time of rain. Use this product in calm (low wind) weather when rain is not predicted for the next 24 hours. It is recommended to reapply after a major rain event.

What ticks will this product kill?

Our product is effective in killing brown dog ticks and deer ticks. 

Should I treat before or after I mow my lawn? 

After you mow your lawn, prior to use, keep vegetation as short as possible and remove yard debris that can harbor pests, such as leaves, grass clippings, and branches.

Can I use this spray on only my lawn? 

This spray is to be used around your house, patio, deck, pavers, and landscaping. Begin applying by spraying around the bottom of your house and walking backwards to the property line. Spray plants, mulch, and soil until the entire property is treated. Target high traffic areas; wait until treated surfaces are dry before letting people and pets into your treated area. 

Can I use this product with well water? 

Yes, you can. 

How far in advance should I spray my yard before a cookout?

A day ahead would be best. If it rains in the interim, reapply the spray. Always wait until the product has evaporated from surfaces before going out. 

Is this safe for my vegetable garden? 

This product is not intended to spray on food products. Our spray is safe to use on your edible garden plants. We recommend thoroughly washing all produce before consumption to remove any residue of the spray. Always apply the Yard & Garden spray in temperatures under 90°F to prevent phytotoxic burns (browning of plants).

Can this product be used around a lake or pond?

This product is intended for terrestrial use only. It can be used in terrestrial areas around bodies of water when used correctly. 

How do I dispose of the bottle and sprayer? 

Please rinse and recycle the bottle and sprayer. 

How can I learn more about Benesafe®?

Stay connected with us as we grow, find us on Facebook & Instagram.  

Do you offer wholesale programs for retailers? 

Yes, independent pet retailers, local health foods stores, veterinarians, rescues, garden centers, nurseries, farm markets, pest control applicators, landscaping companies and all who are interested can contact us at sales@benesafesolutions.com

SHIPPING QUESTIONS

When will I receive tracking information for my order?

Once your order is shipped, you will receive an email with your tracking number. If within 48 hours of placing your order you still do not receive this information, please check your spam or junk folders.

How do you ship your orders?

All orders are shipped via UPS and the U.S. Postal Service (USPS). 

Do you ship your pest control products to all 50 United States? 

Our products are currently registered to be sold in the following states: 

Alaska, California, Delaware, Georgia, Hawaii, Massachusetts, Michigan, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, and Texas. 

We hope to expand to all 50 states soon!

When will my package ship?

Any order placed after 12:00pm EST or on a holiday, Saturday or Sunday will be processed the following business day in the order of receipt.